Drop us a line.
Questions about pricing, the data, or whether LeadsApp fits your stack? We read every message.
Direct channels
Prefer not to use the form? Reach us directly.
What to expect
This page is the right place to ask about anything LeadsApp — pricing questions, data coverage gaps, integration troubleshooting, or a demo request. The form goes straight to the team, not a ticketing queue.
We reply to every message within one business day. If you sent something on a Friday afternoon, expect a response by Monday morning (US Eastern time). For urgent billing matters — like a charge you don't recognize — flag it in the subject line and we'll prioritise it.
The more context you give us, the faster we can help. A note that says “it's broken” takes three back-and-forth messages to diagnose. A note that says “a lead came in through my website form at 9:12am and the AI never drafted a reply” usually gets resolved in one reply.
What to include in your message
- Your account email — so we can pull up your workspace without asking for it separately.
- What you were trying to do — the search query, the API endpoint, the workflow step that wasn't working.
- What actually happened — the error message verbatim, the response code, or the result count you didn't expect.
- Your plan or credit balance if it's billing-related — visible in your dashboard under Account.
For demo requests: let us know your team size, your current data stack (CRM, sequencer, enrichment tools), and the volume of contacts you're verifying each month. That lets us tailor the walkthrough instead of starting from scratch.
Common questions
I have a billing question — am I in the right place?
Yes. Use the form above and put “Billing” in the subject. Include the email on your account and the amount or date in question. If you believe a charge was made in error, we'll review your billing history and respond within one business day. You can also cancel or change plan yourself from Settings → Billing at any time.
How do I report something that isn't working?
Tell us what you expected and what happened instead — for a lead that went wrong, the lead's name or email and roughly when it arrived is usually enough for us to find it. Screenshots help. If you're using the REST API or MCP server, paste the endpoint or tool name plus the status code you got back. We reply with a fix timeline or a workaround within one business day.
Can I request a demo before buying?
You don't have to ask — the live demo at demo.leadsapp.com is a real, seeded workspace you can click through right now, and the free trial takes minutes with no card. If you'd still like a walkthrough, email hello@leadsapp.com with the subject “Demo request.” Tell us what your business does and roughly how many inquiries you get in a month. No sales pitch, no pressure close — if it fits how you work, great. If not, we'll say so.