01
How many properties and units are we talking about, and where?
Doors and location are the sizing facts — they decide fit, the fee conversation, and who takes the call.
For property managers
The burned-out
landlord’s email.
New-owner leads arrive after a bad month — the 2am plumbing call they fielded themselves, the vacancy that won't fill, the out-of-state move. They email two or three management companies at once, and published benchmarks say the median business takes 42 hours to reply. The first credible response usually gets the doors.
Owner leads are revenue; the inbox treats them like tickets
A property management inbox is a firehose — maintenance requests, tenant questions, vendor invoices — and somewhere in it sits the email that actually grows the business: an owner with four doors who's done self-managing. That lead is worth years of management fees, and it's competing for attention with a broken garbage disposal.
Owners shop the way everyone shops now: a shortlist from reviews and a referral, the same inquiry to all of them, and momentum with whoever answers first and sounds like they run a tight operation. Published benchmarks put the median first response at 42 hours, with 63% of companies taking longer than an hour — while sub-five-minute responders convert roughly nine times better.
LeadsApp answers the owner lead the minute it arrives, in your voice — doors, location, property type, what finally made them look for management — and books the conversation. Just as important is what it refuses to touch: anything that reads like a tenant emergency or an active maintenance issue goes straight to a human, immediately, with no AI reply.
42h
Median time for a business to answer a new inquiry at all
9x
Higher lead-to-opportunity conversion when the reply lands inside five minutes
63%
Of companies take longer than an hour to reply to a new inquiry
Published industry benchmarks — not our own data
The intake questions it actually asks
Written from how you'd qualify an owner on a first call — asked one or two at a time, in your wording, with the numbers gathered as ranges rather than an interrogation.
02
What type — single-family, small multifamily, condos, commercial?
Portfolio type routes to the right side of your business and filters what you don't manage at all.
03
Are they currently rented, and are you managing them yourself today?
A stabilized self-managed portfolio and a half-vacant handoff from another manager are very different first months.
04
What's prompting the change now?
The 2am call, the move out of state, the manager who stopped answering — the trigger is the pitch you'll actually need to make.
05
Is there a date attached — a lease turning over, a move, a closing?
Deadlines set the onboarding clock and flag which leads can't wait for next week's call slots.
06
What's the best number, and when should we call?
Management is sold in one good conversation. The AI's job is to get it scheduled before the next company replies.
Example — not a real client
What this looks like in your inbox
An illustration we wrote, not a customer message. Everything in [brackets] is pulled from the business profile you fill in during setup — the AI states nothing it wasn't given.
Website contact form — Saturday, 7:12am
I own 6 units across two buildings in [city] and I've been managing them myself for five years. Last month broke me — a flooded unit while I was out of town and a tenant who stopped paying. I'm moving to [state] in October and need someone to take this over completely. What do you charge and how does the handoff work?
Draft reply — waiting for your approval
Thanks for reaching out — five years of self-managing six units is no small thing, and the month you've just described is exactly when it stops being worth doing alone. This is an automated first reply from [Company name], so you're not waiting for Monday; [Owner/manager name] will read your note personally.
Two things that will make the first call concrete:
1. On the non-paying tenant — is that currently in a formal process, or still at the conversation stage?
2. Would you want us starting before your October move so the handoff happens while you're still local?
On fees — [Owner/manager name] will walk you through pricing and the takeover process directly. You'll hear from us [within the timeframe you've set in your profile].
— [Company name]
93
Hot
Why: Six doors in your market, a hard deadline (October relocation), full-service management explicitly requested, and acute pain (flood, non-payment) — this is a signed agreement waiting for one good call.
If this same message had come from a TENANT — "my unit is flooding" — the AI wouldn't have replied at all. Anything reading as an active emergency or a tenant issue goes straight to your team, immediately, flagged urgent.
Read the reply again: it never quotes a management fee, never advises on the non-paying tenant, never promises the takeover timeline. It qualifies the portfolio, honors the deadline, and books the call where those answers belong.
What it will never do for a property management company
A management inbox mixes revenue with emergencies, and the AI must never confuse the two. It works the owner leads; humans keep the properties. Review-before-send is the default.
- Never handles a tenant emergency or an active maintenance issue — floods, no-heat, lockouts, anything urgent gets escalated to a human immediately with no AI reply.
- Never gives landlord-tenant legal advice — nothing on evictions, notices, deposits or fair-housing questions. Those go to you, and often to a lawyer.
- Never quotes management fees, leasing fees or terms you didn't put in your profile.
- Never promises rent amounts, occupancy timelines or vacancy-fill speed.
- Never discusses a specific tenant, unit or owner account with anyone — account questions route to your team.
- Never states markets, property types or services you didn't put in the company profile, and never contacts anyone who didn't contact you first.
The next six doors are sitting in your inbox.
Point your contact form at LeadsApp, or forward the inbox it already emails. The next burned-out landlord hears back within a minute — portfolio scoped, call booked — while emergencies keep going straight to your team. You approve every word until you decide otherwise.
Free on 25 leads a month, no card · $149 for 250 · $299 for 1,000 · $499 unlimited
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